Shipping policy

shipping policy
we ship worldwide.

shipping rates and delivery estimates are shown at checkout.

once your order is placed, you will receive a confirmation email. when your order ships, you will receive a second email with tracking information.

 

processing time
orders are processed within 1–3 business days.

during launches, restocks, or high volume periods, processing may take slightly longer.

delivery time
delivery times vary depending on destination and carrier. estimated delivery timeframes will be shown at checkout.

please note that delivery times are estimates and may be affected by customs delays or carrier disruptions.

international orders / duties & taxes
international orders may be subject to import duties, taxes, vat, and customs fees.

these fees are not included in your order total and are the responsibility of the customer.

we do not cover any additional tariffs, vat, or customs charges.

lost or delayed packages
once a package is handed to the carrier, shipping timelines and delays are outside of our control.

if your package is delayed or marked as delivered but not received, please contact the carrier first. if you still need help, email us and we’ll do our best to assist.

address accuracy
please ensure your shipping address is correct at checkout.

we are not responsible for orders shipped to incorrect addresses provided by the customer.

contact
for any shipping questions, email us at:
contact@theseven.com